The UAE is among the best countries in the world in digital transformation 

9/26/2021

​Dubai (Union) – The UAE has achieved a new global achievement by being among the best countries in the world in government digital transformation, to be the only Arab country in this group, in the Government Digital Maturity Report "GovTech" issued by the World Bank for the year 2021, which measures the levels of maturity of digital transformation and reliance on modern technology in conducting work in the government sector in 198 countries around the world. The report divided the countries included into 4 groups, the first of which was Group A, which included "the global leaders in government technology maturity", which included 43 countries, including the UAE, Canada, the United States, Switzerland, Britain, France, and Japan, which were ranked "very high" in the maturity of technology adopted in government digital transformation processes, as countries in this category had innovative solutions and distinguished practices. Group B includes countries that have achieved a "high" rank in government technology maturity and have large investments and good practices in government technology in most of the report's themes, including Egypt, Saudi Arabia, Oman, Russia, China, Jordan, Tunisia, Uzbekistan, Ireland. The third group (c) included countries whose governments have improvements in government digital transformation technology and have active efforts in digital government practices, while the fourth group (d) came to express countries with minimal focus on digital government initiatives. UAE Centennial Eng. Majid Sultan Al Mesmar, Director General of TDRA said: "The GovTech report from the World Bank represents a new milestone in the UAE's march towards a sustainable digital future that includes both government and society, in implementation of the UAE Centennial Vision 2071, which was defined by our wise leadership. These include a forward-looking government, a diversified knowledge economy, and a more cohesive society." He added: "This achievement represents a natural reflection of the spirit of solidarity and one team that prevailed throughout the digital transformation process at the national level, including the federal and local governments as well as the private sector, and we do not forget the role of society through its active participation through digital platforms in the development of services and policies followed, which ultimately aim to achieve the highest levels of happiness for all in the UAE." Ambitious goals For her part, Hanan Mansour Ahli, Acting Director of the Federal Competitiveness and Statistics Center, said: "The UAE is proceeding thanks to the vision and directives of the wise leadership for the next fifty years with ambitious goals that foresee the future, and consolidate the culture of excellence in being at the forefront of the countries of the world at various levels, and the digital, technical and scientific excellence of the UAE is a key pillar in its development and economic process." Ahli affirmed: "The UAE's solutions within Group A, which is ranked the highest globally in the GovTech Digital Maturity Report issued by the World Bank, are new evidence of its leadership regionally and globally in the field of government digital transformation, in addition to its rich balance in global competitiveness reports, as the country ranked first globally in 121 competitive indicators, and first in the Arab world in 496 indicators, despite the rapid transformations in the global competitiveness map and the successive developments in the global economy, which makes The UAE experience is an icon from which to inspire the countries of the region and the world in the march of global competitiveness." Discriminate global The World Bank report based its classification on four main axes: "main government systems", "public service delivery", "community participation", and "government enablers for technological transformation", and pointed to the UAE's global excellence in all axes, under which 48 indicators fall, the UAE achieved the full mark in 31 of them, which qualified it to be in group (A) the highest in the world, which includes countries that obtained a score ranging from 0.75 to 1.00 "full mark" in The maturity of government technologies, the only Arab country to join Group A, and participated with Israel alone in the top of the Middle East and North Africa countries within the same group, achieving a score of 0.80 on the index, knowing that the global average did not exceed 0.52, while countries in other groups obtained a score of 0.74 or less. A pioneering experience The report devoted a special space to reviewing the UAE's experience in digital transformation, and pointed out that it is one of the most mature countries in the world in the field of digital government services provided to society, and touched on its adoption of the Fourth Industrial Revolution Strategy and the Artificial Intelligence Strategy. The National Innovation Strategy and the UAE Blockchain Strategy 2021. The report pointed out that the digital transformation strategy in the country aims to adopt advanced technologies and use them to convert 50% of government transactions at the federal level to the "blockchain" platform, and expected that government procedures in Dubai will become completely paperless by the end of 2021, which leads to the dispensation of more than one billion papers that were used in government transactions every year. The report concluded by presenting the UAE's experience by detailing the results obtained in the four axes, and the indicators in which it excelled to exceed global averages, as the country won 0.60 in the "main government systems", noting that the global average is 0.48. The UAE achieved 0.92 in the "Providing Public Services" axis, while the global average did not exceed 0.61, and it won 0.88 in the "community participation" axis, while the global average did not exceed 0.46, and the country achieved 0.79 in the axis of "government enablers for technological transformation", while the global average was 0.53. It is worth noting that the World Bank's GovTech Digital Maturity Report is the most comprehensive measure For digital transformation in the government sector, as it highlights the most important practices for designing digital transformation projects in the world.​