• The study underscores the growing importance of measuring public sentiment on public policy
• Focusing on the topic of tolerance in the nation by the public in and outside UAE
• Analyzing 1.4 million unique posts on social media

Dubai, UAE, Cape Town, South Africa – 11 June 2017

The Federal Competitiveness and Statistics Authority (FCSA) and BrandsEye, a world leading opinion mining company, announced today the completion of the first sentiment study conducted in the United Arab Emirates on the topic of tolerance in the UAE.

Working in coordination with the team of HE Sheikha Lubna bint Khaled Al Qassimi, Minister of State for Tolerance, the study focused primarily on the topic of tolerance and social media user’s opinion of the Minister’s announcements, activities and the news shared on the Minister’s official social media profiles.

During the research project, approximately 1.4 million unique posts shared by 172,000 social media users in the UAE were analyzed by opinion mining partner BrandsEye. BrandsEye uses a data analytics approach which combines search algorithms, crowd-sourcing and machine learning to accurately analyze conversations for sentiment and the topics driving that sentiment. The study was conducted over the period of three consecutive months earlier this year, and the findings were presented to Minister and her team during a recent visit to the FCSA headcounters.

The study findings highlighted that of all the posts analyzed, 20.5% expressed positive sentiment, 70% was neutral while only 4.5% of conversations were negative. Of the positive sentiment, 44% of the posts were expressed during the holidays in December were pictures of various religious communities in the UAE were shared practicing their faith in complete freedom. The remainder of the positive posts were praising the UAE policies and inclusion ,cohesion tolerance related activities and covering other topics such as low unemployment rates and attributing it to UAE providing an equal opportunity for everyone living on its land.

"The findings were very interesting and I am very delighted that people were mainly positive and/or neutral when it came to how they felt towards our announcements, programs and activities in and outside the UAE," commented HE Sheikh Lubna. "Policy and data are very interrelated in the decision making process. Knowing how people feel, adds a new layer of knowledge and insight that support drive more effective and impactful policies and initiatives for the people."

"Because of fake news, orchestrated and agenda-driven social engineering, many policy makers around the world are struggling to understand and collect accurate information and sentiment about their constituents. As decision makers, we have a grand responsibility to make sure we rely on accurate and effective scientific methods to have a better understanding of what really matters to the people," added HE Shaikha Lubna.

"We are very excited to be working with Her Excellency Sheikha Lubna’s office and the team in FCSA on this important project. The world of opinion mining is set to change the way governments and business conduct research, providing accurate data that will help drive better decision making at all levels," said JP Kloppers, BrandsEye CEO. "The sheer quantity of online conversations coupled with the instantaneous reactivity of this digital chatter has meant that sentiment-driven opinion data has become a mineable resource that gives one unique insight into how the public actually feel.

Kloppers added that fake news and what is known as ‘news feed bubbles’ are creating significant pockets of public opinion that are not based on truth, undermining the legitimacy (and demand for) their journalism. "Opinion mining offers a way for media to accurately measure and report on public opinion, regardless of its veracity," added Kloppers.

"Organizations around the world now have access to millions of relevant data points in both mature and developing markets. The data, if mined correctly, can provide insights that not only assist in decision-making, but also can shape product innovation and help reduce risk," said Abdulla Lootah, Director General of the FCSA.

"As a UAE federal government official reference on all matters related to statistics, competitiveness and data, it is part of FCSA’s mandate to explore, identify and adopt the latest global trends and technology to serve our stakeholders. Our collaboration with BrandsEye is just the beginning and to a new dimension on how we plan to transform the statistics and data business in the UAE. We look forward to more engagements on various topics across the UAE," concluded Mr. Lootah.​

“​President His Highness Sheikh Khalifa bin Zayed Al Nahyan has issued a Federal Decree No. (6) for the year 2015 establishing the Federal Competitiveness and Statistics Authority (FCSA) under the UAE Cabinet.

The new Authority, to be based in the emirate of Dubai, effectively replaces the National Bureau of Statistics and the Emirates Competitiveness Council by integrating the functions of both the entities.

As per the decree, the Authority will work to strengthen the UAE’s position across all global competitiveness indicators as well as promote sustainable development, in addition to serving as the apex body that organises and manages the statistics and competitiveness sectors.

The Authority is also mandated to build an integrated national statistical system. The establishment of the FCSA supports the goals of the UAE Vision 2021, a strategic roadmap to make the UAE among the best countries in the world by 2021.

Functions of the Federal Competitiveness and Statistics Authority Aiming to support the UAE’s competitiveness indicators, the new Authority will undertake a wide array of functions to achieve its goals.

The functions of the Authority include proposing policies, strategies and plans for statistics and competitiveness in coordination with the government and the related entities, as well as evaluating international best practices in all areas of the statistics and competitiveness sectors.

The FCSA will also work to promote a culture of competitiveness, and provide training and support to all government entities for the advancement of statistics and competitive operations.

It will act as an incubator for promoting best and specialized national skills in the UAE, in addition to preparing and implementing a unified statistical system for various sectors in the country.

The Authority will also represent the nation at various international forums in the field of statistics and competitiveness. Enhancing coordination with local entities FCSA is entrusted with a bigger vision and wider tasks to make significant positive changes in strategies to strengthen the efforts of the UAE to increase its competitiveness, especially through information and data revolution.

As per the decree, the Authority is the first and only official reference for all matters related to competitiveness for global reports and surveys.

It will be also a source of official statistics regarding the nation. The Federal Competitiveness and Statistics Authority also will serve as the main link between all the federal and local governments, as well as private sector and international organisations in all matters related to the competitiveness and statistics.

The new Federal decree also nullifies the Federal Law No. 9 of 2009 concerning the National Bureau of Statistics, and eliminates all regulations contrary to or inconsistent with its provisions.

The federal decree will be published in the official newspapers, and shall be effective from the day following the date of publishing. The UAE Cabinet also issued a decree appointing Reem Ibrahim Al Hashimi, Minister of State, as Chairperson of the Federal Competitiveness and Statistics Authority.

The board will include representatives from the Executive Councils of Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Qaiwain, Ras al-Khaimah, and Al Diwan Al Amiri in Fujairah.​

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​​Dr. Belhoul: Developing an Integrated Educational Ecosystem Supports UAE’s Competitiveness

His Excellency Dr. Ahmed Belhoul Al Falasi, UAE Minister of State for Higher Education, and during a visit to the headquarters of the Federal Competitiveness and Statistics Authority in Dubai, stated that the development of the educational ecosystem in the UAE is an ongoing process that is driven by the changes the world is witnessing on the global arena today.

His Excellency also praised the efforts of the FCSA in providing counsel, advice and recommendations aimed at improving the international rankings by providing educational statistical data required according to international standards. The FCSA team presented to the minister a special report and an analysis of a number of global competitiveness and statistical indicators that are related to higher education, as well an analysis of the performance of the UAE in these global reports.

His Excellency directed the FCSA team to continue the collaboration efforts with all federal and local educational institutions, he also stressed that all educational institutions should prioritize the process of provisioning information and statistical data that reflects the performance and development of the educational system in the UAE.

His Excellency also highlighted the importance of developing the educational sector via the training and building the capacity of UAE national talent, and how that consequently can have a positive impact on improving national competitiveness.

The minster indicated that education and building UAE talents is in-line with the vision of His Highness Sheikh Khalifa bin Zayed Al Nahyan, the UAE President and his brother, His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai. The UAE leadership’s vision that aspires for the UAE economy to be driven by innovation, creativity and knowledge. His Excellency also pointed out that the nation has full confidence in the capabilities of every Emirati man and woman, as national talent is the true wealth of the nation.

Abdullah Lootah, Director General of the Federal Competitiveness and Statistics Authority added: "Due to its strategic significance and importance, the FCSA has always worked very closely with officials in the education sector across the UAE. Such collaboration has a direct impact on the country’s performance in competitiveness reports and indicators. The visit of His Excellency Dr. Al Falasi to the FCSA and his direction for further engagement and joint collaboration is a testament to the deep belief in the role of education as one of the most important pillars that support the country’s global competitiveness drive.”

During the meeting, the FCSA team presented methodology analysis of competitiveness reports monitored by FCSA, followed by a discussion on how the quality of education-related data can have an impact on the ranking of the UAE in such reports. For example, the Global Competitiveness Report by the World Economic Forum (Davos), includes education as a key indicator under the ‘basic requirements’ and ‘efficiency enhancers’ stages of economic development. This means that nations aiming to shift from the ‘basic requirement’ and ‘efficiency enhancers’ stages and onto the ‘innovation and business sophistication’ stage, must have a globally recognized, strongly established and highly efficient higher education institutions.

The FCSA also monitors other competitiveness reports that measure the competitiveness of the education sector, such as the Annual Competitiveness Yearbook published by the Institute of Management Development (IMD) in Switzerland, the Global Innovation Index by INSEAD Institute and the Human Development Report by the United Nations. In these reports, education related pillars and indicators have a direct impact on the overall outcome of the findings and overall country ranking and scores.

Mr Lootah concluded: "Moving up the ranking in some of the global competitiveness reports and indicators reports is only the beginning for us. We aspire to become among the top a global players in the most significant reports and indicators. And we can only achieve that through successful joint cooperation and effective collaboration with all federal and local government agencies, specifically in matters related to building and maintaining an advanced statistical database that is current, accurate and up to the required global standards"

Table 1: UAE global ranking in higher education related competitiveness indicators​

Dubai, October 8, 2018

The Ministry of Interior has signed a partnership agreement with the Federal Competitiveness and Statistics Authority (FCSA) to enhance bilateral collaboration and coordination in the lead-up to the second edition of the UN World Data Forum, set to be held in Dubai’s Madinat Jumeirah on October 22-24, 2018.

The Forum brings together high-ranking officials, prominent decision makers, and more than 1,500 experts and specialists in data and statistics from all around the world. The partnership agreement allows the Ministry of Interior to showcase the latest successes achieved in the police and security sector through a data-centred approach.

The agreement was signed at the Ministry’s headquarters by His Excellency Lt. General Saif Abdullah Al Shafar, Under-Secretary of the Ministry of Interior, and H.E. Abdullah Nasser Lootah, FCSA Director General and Chairman of the Forum’s Organising Committee, in the presence of Brigadier General Mohammed Humaid bin Dalmuj Al Dhaheri, Acting Secretary-General of the Office of the Minister of Interior, and a number of FCSA officials.

The agreement is in line with both entities’ efforts to promote cooperation among institutions across the UAE to better serve the community and establish the UAE as an example to be emulated around the region and the world, all the while highlighting the country’s credentials as a prime destination for major international conferences and events.

H.E. Lt. General Al Shafar noted that signing this partnership agreement with the Federal Competitiveness and Statistics Authority reiterates the Ministry’s commitment to supporting events and initiatives revolving around statistics in general, and the activities of the UN World Data Forum 2018, in particular, which is a notable event for the international statistics sector.

The Lt. General went on to note that the Ministry, under the directives of His Highness Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister of the UAE and Minister of Interior, is committed to building excellent relationships with entities across the UAE and facilitating the exchange of knowledge and expertise among them. This, in turn, catalyses sustainable development, ensures safety and security, and helps provide advanced services.

For his part, H.E. Abdullah Nasser Lootah said: “We are happy to be collaborating with the Ministry of Interior to harmonise all efforts and ensure the UN World Data Forum 2018, held in the UAE, is a resounding success. This partnership also echoes our dedication to strengthening partnerships with all stakeholders across the UAE to ensure sustainable development, secure the country’s spot at the top of international competitiveness indexes, and highlight its role in fostering collaboration to achieve the Sustainable Development Goals (SDGs).”

“This partnership is an important step forward; it supports all the efforts to create a massive, centralised database for the UAE – the first of its kind in the world – firmly establishing the country as a global leader in embracing data as a key ingredient in sustainable development,” H.E. Lootah added. “It allows us to benefit from expertise, explore best practices, build national capacities, and utilise advanced technologies to mine accurate data and use it as a foundation upon which to build a better future for coming generations.”

The agreement stipulates that the two parties are to cooperate and provide all resources necessary to support the world-leading Forum that examines the role of data in accomplishing the Sustainable Development Goals of the 2030 Agenda. The two entities will also benefit from the Forum’s discussions and takeaways to empower national talents and hone their statistical skills. Held under the aegis of the United Nations, the World Data Forum brings together prominent data producers and consumers to launch initiatives that improve available data on health, education, income, the environment, and climate, among other areas of interest for sustainable development.

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