• The study underscores the growing importance of measuring public sentiment on public policy
• Focusing on the topic of tolerance in the nation by the public in and outside UAE
• Analyzing 1.4 million unique posts on social media

Dubai, UAE, Cape Town, South Africa – 11 June 2017

The Federal Competitiveness and Statistics Authority (FCSA) and BrandsEye, a world leading opinion mining company, announced today the completion of the first sentiment study conducted in the United Arab Emirates on the topic of tolerance in the UAE.

Working in coordination with the team of HE Sheikha Lubna bint Khaled Al Qassimi, Minister of State for Tolerance, the study focused primarily on the topic of tolerance and social media user’s opinion of the Minister’s announcements, activities and the news shared on the Minister’s official social media profiles.

During the research project, approximately 1.4 million unique posts shared by 172,000 social media users in the UAE were analyzed by opinion mining partner BrandsEye. BrandsEye uses a data analytics approach which combines search algorithms, crowd-sourcing and machine learning to accurately analyze conversations for sentiment and the topics driving that sentiment. The study was conducted over the period of three consecutive months earlier this year, and the findings were presented to Minister and her team during a recent visit to the FCSA headcounters.

The study findings highlighted that of all the posts analyzed, 20.5% expressed positive sentiment, 70% was neutral while only 4.5% of conversations were negative. Of the positive sentiment, 44% of the posts were expressed during the holidays in December were pictures of various religious communities in the UAE were shared practicing their faith in complete freedom. The remainder of the positive posts were praising the UAE policies and inclusion ,cohesion tolerance related activities and covering other topics such as low unemployment rates and attributing it to UAE providing an equal opportunity for everyone living on its land.

"The findings were very interesting and I am very delighted that people were mainly positive and/or neutral when it came to how they felt towards our announcements, programs and activities in and outside the UAE," commented HE Sheikh Lubna. "Policy and data are very interrelated in the decision making process. Knowing how people feel, adds a new layer of knowledge and insight that support drive more effective and impactful policies and initiatives for the people."

"Because of fake news, orchestrated and agenda-driven social engineering, many policy makers around the world are struggling to understand and collect accurate information and sentiment about their constituents. As decision makers, we have a grand responsibility to make sure we rely on accurate and effective scientific methods to have a better understanding of what really matters to the people," added HE Shaikha Lubna.

"We are very excited to be working with Her Excellency Sheikha Lubna’s office and the team in FCSA on this important project. The world of opinion mining is set to change the way governments and business conduct research, providing accurate data that will help drive better decision making at all levels," said JP Kloppers, BrandsEye CEO. "The sheer quantity of online conversations coupled with the instantaneous reactivity of this digital chatter has meant that sentiment-driven opinion data has become a mineable resource that gives one unique insight into how the public actually feel.

Kloppers added that fake news and what is known as ‘news feed bubbles’ are creating significant pockets of public opinion that are not based on truth, undermining the legitimacy (and demand for) their journalism. "Opinion mining offers a way for media to accurately measure and report on public opinion, regardless of its veracity," added Kloppers.

"Organizations around the world now have access to millions of relevant data points in both mature and developing markets. The data, if mined correctly, can provide insights that not only assist in decision-making, but also can shape product innovation and help reduce risk," said Abdulla Lootah, Director General of the FCSA.

"As a UAE federal government official reference on all matters related to statistics, competitiveness and data, it is part of FCSA’s mandate to explore, identify and adopt the latest global trends and technology to serve our stakeholders. Our collaboration with BrandsEye is just the beginning and to a new dimension on how we plan to transform the statistics and data business in the UAE. We look forward to more engagements on various topics across the UAE," concluded Mr. Lootah.​

“​President His Highness Sheikh Khalifa bin Zayed Al Nahyan has issued a Federal Decree No. (6) for the year 2015 establishing the Federal Competitiveness and Statistics Authority (FCSA) under the UAE Cabinet.

The new Authority, to be based in the emirate of Dubai, effectively replaces the National Bureau of Statistics and the Emirates Competitiveness Council by integrating the functions of both the entities.

As per the decree, the Authority will work to strengthen the UAE’s position across all global competitiveness indicators as well as promote sustainable development, in addition to serving as the apex body that organises and manages the statistics and competitiveness sectors.

The Authority is also mandated to build an integrated national statistical system. The establishment of the FCSA supports the goals of the UAE Vision 2021, a strategic roadmap to make the UAE among the best countries in the world by 2021.

Functions of the Federal Competitiveness and Statistics Authority Aiming to support the UAE’s competitiveness indicators, the new Authority will undertake a wide array of functions to achieve its goals.

The functions of the Authority include proposing policies, strategies and plans for statistics and competitiveness in coordination with the government and the related entities, as well as evaluating international best practices in all areas of the statistics and competitiveness sectors.

The FCSA will also work to promote a culture of competitiveness, and provide training and support to all government entities for the advancement of statistics and competitive operations.

It will act as an incubator for promoting best and specialized national skills in the UAE, in addition to preparing and implementing a unified statistical system for various sectors in the country.

The Authority will also represent the nation at various international forums in the field of statistics and competitiveness. Enhancing coordination with local entities FCSA is entrusted with a bigger vision and wider tasks to make significant positive changes in strategies to strengthen the efforts of the UAE to increase its competitiveness, especially through information and data revolution.

As per the decree, the Authority is the first and only official reference for all matters related to competitiveness for global reports and surveys.

It will be also a source of official statistics regarding the nation. The Federal Competitiveness and Statistics Authority also will serve as the main link between all the federal and local governments, as well as private sector and international organisations in all matters related to the competitiveness and statistics.

The new Federal decree also nullifies the Federal Law No. 9 of 2009 concerning the National Bureau of Statistics, and eliminates all regulations contrary to or inconsistent with its provisions.

The federal decree will be published in the official newspapers, and shall be effective from the day following the date of publishing. The UAE Cabinet also issued a decree appointing Reem Ibrahim Al Hashimi, Minister of State, as Chairperson of the Federal Competitiveness and Statistics Authority.

The board will include representatives from the Executive Councils of Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Qaiwain, Ras al-Khaimah, and Al Diwan Al Amiri in Fujairah.​

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The UAE was ranked first regionally and 16th globally, maintaining its lead among the top 20 competitive economies in the world, according to the recent version of the Global Competitiveness Report 2016 issued by the World Economic Forum (Davos) in Switzerland.

The report is one of the most important global competitiveness reports, which monitors annual performance and competitiveness of the economies of countries in terms of strength, weakness, impact on quality of life, prosperity and well-being of people.

Reem bint Ibrahim Al Hashimi, Minister of State for International Cooperation and Chairperson of the Board of the Federal Competitiveness and Statistics Authority, said that the UAE positions itself on the world stage, thanks to the efforts of the federal and local taskforces who are working as one team under one vision for 2021, and others in this respect.

She added that these taskforces work in accordance with the plans and strategy and subject to continuous evaluation and development in line with the aspirations of the wise leadership to make the UAE one of the best countries in the world by 2021 with the advent of the golden jubilee on the establishment of the Union.

This year’s report surveys the economies of 138 countries rated through 114 performance indexes and in 12 basic axis, including institutions, infrastructure, education, health, innovation, efficiency of the labour market and other topics. Evaluation is based on statistics and data from participating countries in the report in terms of opinion polls and surveys on executives and major investors in those countries.

The UAE was ranked in the first 10 positions globally in three basic themes in the report. It is also among the best 20 countries globally in half of these axes. The UAE came in third place globally in the axis of efficient goods market, which is the sign of success of the diversification policy of the economy in the state, clarity of vision and strategic plans on the performance and efficiency of the business market.

It also came in fourth place globally in the infrastructure hub. This is an indication of activity in infrastructure projects across the country and its role in supporting the UAE economy in all areas and sectors, making it an attractive environment for investment and business at the regional and global level.

High-performance and efficient government institutions

At the level of indicators, the UAE was ranked among the 20 countries globally in 76 out of 114 indicators evaluated in this report. Regarding the institutions, the UAE was ranked first globally in the absence of the impact of crime and violence at work index, and second place globally in the people’s trust in the leadership and lack of wasteful government spending indexes.

The UAE was ranked in the third place globally in the efficient government index. This reflects the success of the leadership strategy and steps taken toward achieving the high performance and efficiency in the government work at the federal and local levels to ensure the happiness of citizens and residents and well-being on the territory of the state.

World-class infrastructure

On the infrastructure, the UAE has won the first place globally in the road quality index and second place globally in the airport infrastructure and means of air transport quality index. It also came in the third place globally in the seaport infrastructure quality and rate of mobile phone subscriptions per 100 users indexes. The UAE was ranked in the fourth place in the global index of quality of infrastructure and fifth in the index of number of airline seats available for each million passengers a week.

This performance reflects the huge investments made by the state to develop and improve the infrastructure in terms of extending road network, building new airports and the expansion of existing airports, the development of seaports and plans to link the UAE rail network within the Union Railway project.

Mature and sophisticated markets

In tribute to the development of the UAE market at various levels, the report reveals the UAE has been ranked in many of the first places in each of goods market efficiency and the labor market efficiency indexes. The UAE was ranked first globally in the lack of impact of taxes on investment index. And the second place globally on the lack of the tax impact on the labour market and the ability of the state to attract international skills indexes. The UAE also came third place in the global index of lack of tariff barriers and the ability of the state to retain the World skills.

Technological development and innovation

On the readiness of the technology sector, the maturity of the business sector, and higher education and training areas, the UAE has achieved the first position globally in the index of the government spending on new technologies” and the second place globally in the index of provision of specialised trade zones (free zones), and the third place in the global index of foreign direct investment and technology transfer to the state. The state was also ranked fourth globally in the index of the Internet connection to the schools and fifth place in the global index of availability of scientists and engineers in the state.

The Global Competitiveness Report issued by the World Economic Forum (Davos) in Switzerland, is one of the world’s most important reports and issued since 1971, and aims to help countries around the world to identify the obstacles to sustainable economic growth and development of strategies to reduce poverty and increase prosperity. It assesses the countries abilities to provide high levels of prosperity and well-being of their citizens. The report also provides a comprehensive assessment of the strengths and challenges facing the economies of countries.​

• Program Celebrated its 50th anniversary at FCSA headquarters in Dubai

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Dubai, October 25, 2018

The Federal Competitiveness and Statistics Authority (FCSA) has hosted the third Governing Board Meeting of the International Comparison Program (ICP) at its headquarters in Dubai Festival City, marking the first time the meeting takes place in the Middle East.

Held in collaboration with the World Bank, the meeting was chaired by Statistics Austria, the country’s federal statistical office, and follows the three-day UN World Data Forum 2018, organised by the FCSA in Madinat Jumeirah on October 22-24, bringing together more than 2,500 data experts, policy-makers, and representatives from academia, private companies and civil society organisations (CSOs) from around the world.

FCSA Director General His Excellency Abdulla Nasser Lootah welcomed the Board members to the Authority’s headquarters, congratulating them on the International Comparison Program’s Golden Jubilee. “The initiative has come a long way since 1968 and has evolved into the largest statistical partnership in the world with participation from more than 200 countries, 20 institutions and many renowned experts,” H.E. said.

“The United Arab Emirates joined the programme in 2011 and is fully committed since then to all its requirements,” H.E. Lootah added, noting that the UAE was one of the first countries to implement sub-national Purchasing Power Parity (PPP) in 2015. “We believe that the ICP outcomes are very important for the Sustainable Development Goals (SDGs), national statistics requirements, the UAE National Agenda, and competitiveness reports,” he concluded.

"Producing regular high quality data on Purchasing Power Parities is of utmost importance for reliable international economic comparisons of countries and lies at the heart of the International Comparison Programme. Strong commitment at the highest level as we have seen it from members and observers of the ICP Governing Board in its meeting in Dubai make me confident that the currently running ICP exercise will be a big success.", says Konrad Pesendorfer, Co-Chair of the ICP Governing Board and Director General of Statistics Austria.

The attending Board members discussed the overall progress made in the implementation of the ICP’s 2017 cycle and interim activities, examined regional progress reports, and evaluated outstanding risks and mitigation measures, before concluding the meeting with preparing for the ICP 2020 cycle.

The ICP is a worldwide statistical initiative led by the World Bank under the auspices of the United Nations Statistical Commission, with the main objective of providing comparable price and volume measures of gross domestic product (GDP) and its expenditure aggregates among countries within and across regions. Through a partnership with international, regional, sub-regional and national agencies, the ICP collects and compares price data and GDP expenditures to estimate and publish purchasing power parities (PPPs) of the world’s economies.

The Governing Board (GB), meanwhile, is a strategic and policy-making body, which sets the policies that govern the production of regional and global PPPs; approves the methodology and any methodological improvements; conducts outreach to policy-makers to ensure the inclusion of the ICP in the national permanent statistical work; and helps with fund-raising at country level to increase national funding for the ICP.

Austria currently co-chairs the ICP Governing Board with India; the Board includes members from Belarus, Brazil, China, Fiji, Saudi Arabia, Senegal, South Africa, Suriname, and the United States, as well as from organisations such as the Asian Development Bank, African Development Bank, International Monetary Fund, Organisation for Economic Co-operation and Development (OECD), Economic Commission for Latin America and the Caribbean, the United Nations Statistics Division, and the World Bank. The Statistical Office of the Commonwealth of Independent States and the United Nations Economic and Social Commission for Western Asia (UN_ESCWA) also serve on the Board as observers.

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